TERMS AND CONDITIONS

No part of this Website is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer and Our acceptance of that offer is deemed to occur upon Our sending a confirmation email to you indicating that your order has been accepted.

    Definitions and Interpretation In this Agreement the following terms shall have the following meanings:

        "Account": means collectively the personal information, Payment Information, and credentials used by Users to access Paid Content and/or any communications System on the Website;

        "Content": means any text, graphics, images, audio, video, software, data compilations, and any other form of information capable of being stored in a computer that appears on or forms part of this Website;

        "Facilities": means collectively any online facilities, tools, services, or information that Della Yellow Limited makes available through the Website either now or in the future;

        "Services": means the services available to you through this Website, specifically use of the Della Yellow Limited proprietary e-learning platform;

        "Payment Information": means any details required for the purchase of Services from this Website. This includes, but is not limited to, credit/debit card numbers, bank account numbers, and sort codes;

        "Premises": Means Our place(s) of business located at Makerversity, Somerset House, Strand, London, WC2R 1LA;

        "System": means any online communications infrastructure that Della Yellow Limited makes available through the Website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities, and email links;

        "User" / "Users": means any third party that accesses the Website and is not employed by Della Yellow Limited and acting in the course of their employment;

        "Website": means the website that you are currently using (ella-crafts.learnworlds.com) and any sub-domains of this site (e.g., subdomain.yourschool.com) unless expressly excluded by their own terms and conditions; and

        "We/Us/Our": means Della Yellow Limited, a company incorporated in the UK with Company registration Number 14568185, located at Makerversity, Somerset House, Strand, London, WC2R 1LA.

    Age Restrictions Persons under the age of 18 should use this Website only with the supervision of an Adult. Payment Information must be provided by or with the permission of an Adult.

    Business Customers These Terms and Conditions also apply to customers procuring Services in the course of business.

    Intellectual Property 4.1 Subject to the exceptions in Clause 5 of these Terms and Conditions, all Content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code, and software is the property of Della Yellow Limited, our affiliates, or other relevant third parties. By continuing to use the Website you acknowledge that such material is protected by applicable UK and International intellectual property and other laws. 4.2 Subject to Clause 6 you may not reproduce, copy, distribute, store, or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given Our express written permission to do so.

    Third Party Intellectual Property 5.1 Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, in product images and descriptions belong to the manufacturers or distributors of such products as may be applicable. 5.2 Subject to Clause 6 you may not reproduce, copy, distribute, store, or in any other fashion re-use such material unless otherwise indicated on the Website or unless given express written permission to do so by the relevant manufacturer or supplier.

    Fair Use of Intellectual Property Material from the Website may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.

    Links to Other Websites This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of Della Yellow Limited or that of Our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.

    Links to this Website Those wishing to place a link to this Website on other sites may do so only to the home page of the site ella-crafts.learnworlds.com without Our prior permission. Deep linking (i.e., links to specific pages within the site) requires Our express written permission. To find out more please contact Us by email at ella@della-yellow.com or call us on 07593043845.

    Use of Communications Facilities 9.1 When using any System on the Website you should do so in accordance with the following rules. Failure to comply with these rules may result in your Account being suspended or closed:

        9.1.1 You must not use obscene or vulgar language;

        9.1.2 You must not submit Content that is unlawful or otherwise objectionable. This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, ageist, sexist, or racist;

        9.1.3 You must not submit Content that is intended to promote or incite violence;

        9.1.4 It is advised that submissions are made using the English language as We may be unable to respond to enquiries submitted in any other languages;

        9.1.5 The means by which you identify yourself must not violate these Terms and Conditions or any applicable laws;

        9.1.6 You must not impersonate other people, particularly employees and representatives of Della Yellow Limited or Our affiliates; and

        9.1.7 You must not use Our System for unauthorised mass-communication such as "spam" or "junk mail". 9.2 You acknowledge that Della Yellow Limited reserves the right to monitor any and all communications made to Us or using Our System. 9.3 You acknowledge that Della Yellow Limited may retain copies of any and all communications made to Us or using Our System. 9.4 You acknowledge that any information you send to Us through Our System may be modified by Us in any way and you hereby waive your moral right to be identified as the author of such information. Any restrictions you may wish to place upon Our use of such information must be communicated to Us in advance and We reserve the right to reject such terms and associated information.

    Accounts 10.1 In order to procure Services on this Website and to use certain other parts of the System, you are required to create an Account which will contain certain personal details and Payment Information which may vary based upon your use of the Website as We may not require payment information until you wish to make a purchase. By continuing to use this Website you represent and warrant that:

    10.1.1 all information you submit is accurate and truthful;

    10.1.2 you have permission to submit Payment Information where permission may be required; and

    10.1.3 you will keep this information accurate and up-to-date. Your creation of an Account is further affirmation of your representation and warranty. 10.2 It is recommended that you do not share your Account details, particularly your username and password. We accept no liability for any losses or damages incurred as a result of your Account details being shared by you. If you use a shared computer, it is recommended that you do not save your Account details in your internet browser. 10.3 If you have reason to believe that your Account details have been obtained by another person without consent, you should contact Us immediately to suspend your Account and cancel any unauthorised orders or payments that may be pending. Please be aware that orders or payments can only be cancelled up until provision of Services has commenced. In the event that an unauthorised provision commences prior to your notifying Us of the unauthorised nature of the order or payment then you shall be charged for the period from the commencement of the provision of services until the date you notified us and may be charged for a billing cycle of one month. 10.4 When choosing your username you are required to adhere to the terms set out above in Clause 9. Any failure to do so could result in the suspension and/or deletion of your Account.

    Termination and Cancellation of Accounts 11.1 Either Della Yellow Limited or you may terminate your Account. If We terminate your Account, you will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, We reserve the right to terminate without giving reasons.     11.2 If We terminate your Account, any current or pending orders or payments on your Account will be cancelled and provision of Services will cease immediately. If there are any outstanding amounts owed by you to Della Yellow Limited at the time of termination, you will still be liable to pay those amounts. 11.3 You may cancel your Account at any time by contacting Us via email at ella@della-yellow.com or by calling us on 07593043845. Any outstanding payments or obligations will be handled in accordance with our cancellation policy.

    Privacy Use of the Website is also governed by Our Privacy Policy, which is available at della-yellow.com/privacy. This policy describes how We collect, use, and protect your personal information.

    Payment 13.1 We accept various payment methods including credit/debit cards and other methods as may be available and listed on the Website. 13.2 Payment for Services must be made in advance of receiving access to the paid content or services. 13.3 All transactions are processed securely and all personal and payment details are encrypted.

    Refund Policy 14.1 Due to the nature of digital content and services, refunds are not generally provided. However, if you experience technical issues or other problems with the service, please contact Us to discuss possible resolutions.

    Dispute Resolution 15.1 In the event of any dispute arising out of or in connection with these Terms and Conditions or your use of the Website, you agree to attempt to resolve the dispute amicably by contacting Us in the first instance. 15.2 If a resolution cannot be reached through direct communication, the dispute will be handled in accordance with the laws of England and Wales.

    Changes to Terms and Conditions 16.1 Della Yellow Limited reserves the right to amend these Terms and Conditions at any time. Any changes will be communicated to you via the email address associated with your Account or by notification on the Website. 16.2 Continued use of the Website following any changes will be deemed as acceptance of the new Terms and Conditions.

    Limitation of Liability 17.1 To the fullest extent permitted by law, Della Yellow Limited shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Website or Services. 17.2 We are not responsible for any issues resulting from the use of external websites linked to from this Website.

    Force Majeure We will not be liable for any failure to perform our obligations under these Terms and Conditions if such failure is due to any cause beyond our reasonable control including but not limited to natural disasters, war, or technical failures.

    Severability If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.

    Assignment Della Yellow Limited reserves the right to transfer, assign, or subcontract any of our rights and obligations under these Terms and Conditions to any third party.

    Entire Agreement These Terms and Conditions constitute the entire agreement between you and Della Yellow Limited and supersede any previous agreements or understandings.

    Contact Information If you have any questions or concerns about these Terms and Conditions or any aspect of the Website or Services, please contact Us at:

    Email: hello@della-yellow.com

    Address: Makerversity, Somerset House, Strand, London, WC2R 1LA

    Governing Law These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.