FAQs

This is a service we provide to stitch a bespoke Della Yellow design onto a pair of jeans you already own. Visit our Commissions page to see how it works.

Our commissions are designed to be adaptable to multiple styles of trousers in every size. Have a look at our ready-to-wear range to see if there is a similar fit to the ones you own and how they might look. Please note, we carry out aesthetic changes rather than repairs. If you send us a garment in a condition unsuitable for a Della Yellow commission, we will return it to you, free of charge. Upon receipt, we photograph each of your items. We also make note of any existing signs of wear and the general condition they arrive in.

If you’re still unsure if your trousers are suitable, send us a picture at hello@della-yellow.com and we will be happy to help you.

No, Della Yellow commissions are for trousers in good condition, making aesthetic rather than functional changes.

We provide a luxury service and aim for you to have a luxury experience. If you’re unsatisfied with the result or process, please contact our team at hello@della-yellow.com.

Yes. We know that finding the perfect pair of jeans is not always easy, so you have 14 days to return any item that is not a commission. To start the returns process, please email hello@della-yellow.com.

Refunds on returned items (which are not faulty) will not include the original delivery charge or the cost of returning the goods to us. If you think your item is faulty, please contact our team at hello@della-yellow.com.

Only the highest quality vintage jeans are selected by our design team. Upon examination, garments must be deemed to be in fabulous condition or only showing small signs of wear. We believe these small details are to be celebrated as they reflect the individual story of the garment.

Each garment must also pass our strict authentication process, so you can shop with confidence.

We know sizing can vary across brands and we want to help you find the pair that fit you like a glove. Take a look at our Sizing page to find the jeans for you.

As a small company, we cannot yet stock every size and fit, but we place huge importance on being able to cater for everyone. Therefore, Della Yellow designs can be commissioned on perfectly fitting jeans you already own.

Once dispatched, all orders are estimated to arrive in 1-3 working days and are sent via a tracked service. See our Delivery page for all the info.

Each commission is tailor-made for you, so please allow 5 days for it to be completed once we receive your garment.

No. Your completed commission will be shipped with standard delivery of 1-3 working days once the commission is complete.

We want to know what you think. What you love or what you don’t. Let us know at hello@della-yellow.com.